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广东辖区投资者服务与纠纷调解中心正式成立
发布时间：
2015-07-16
为有效处理日益增多的证券期货纠纷，打造专业化的调解机构，在广东证监局的指导下，广东证券期货业协会、广东上市公司协会联合辖区有关证券期货公司共同发起设立了广东中证投资者服务与纠纷调解中心（以下简称“调解中心”），并已在广东省民政厅注册设立。 调解中心致力于通过明法析理、说服疏导、解答咨询等方式，灵活多样地开展投资者服务，公平公正地调解证券期货纠纷，保护投资者合法权益，为广东辖区资本市场的健康发展添砖
为有效处理日益增多的证券期货纠纷，打造专业化的调解机构，在广东证监局的指导下，广东证券期货业协会、广东上市公司协会联合辖区有关证券期货公司共同发起设立了广东中证投资者服务与纠纷调解中心（以下简称“调解中心”），并已在广东省民政厅注册设立。
调解中心致力于通过明法析理、说服疏导、解答咨询等方式，灵活多样地开展投资者服务，公平公正地调解证券期货纠纷，保护投资者合法权益，为广东辖区资本市场的健康发展添砖加瓦。
早在2013年3月，广东证券期货业协会就成立了证券期货纠纷调解委员会，制定了证券期货纠纷调解工作管理办法、调解规则、调解员管理办法等相关制度。与仲裁、诉讼相比，行业调解具有程序便捷、快速灵活、专业性强、成本较低等优势。
目前调解中心已全面承接原由广东证券期货业协会负责的纠纷调解工作，为拓宽投资者维权渠道，在官网上开通了网上投诉纠纷受理平台，并于2014年3月设立了证券期货纠纷处理热线，作为接受投资者咨询、投诉的专线，由专人接听、记录和解答。
由于调解工作不向投资者收取任何费用，业务开展以来便受到投资者的广泛热捧。据统计，从2014年1月至2015年4月，广东证券期货业协会共接收496件投诉，其中有436件纠纷调解成功，调解成功率达88%，妥善化解了投资者与证券期货经营机构之间的矛盾。
下一步，辖区监管部门、自律组织还将继续完善调解机制，充实调解队伍，推进调解工作不断向专业化方向发展。为辖区证券期货投资者做好服务工作。
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Great-Sun is a professional agricultural products service provider, with“GREAT-SUN”, “MONKEY CLUB”, “18 ZHEN”, “FENGSHOUGE”, “XIANGJIAMEN” and other well-known brands. Currently, there are 10 wholly-owned subsidiaries, 4 wholly-owned Sun Companies and 2 joint ventures in Guangdong, Shanghai, Shandong, Fujian, Tianjin, Jiangxi, Hong Kong, China and Overseas Malaysia; nine warehousing, processing and distribution centres and cold chain facilities throughout the country. Our main business scope covers fruit and vegetable product planting management, post-harvest acquisition, origin pre-cooling, frozen storage, pre-selection and grading, processing and packaging, cold chain distribution, the processing and filling of edible oil, the processing and trade of frozen meat and so on.
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